📦 Shipping Policy

At Zupods, we are committed to delivering your orders promptly and efficiently across India.

Shipping Coverage

We offer shipping services to all major cities and towns within India.

Processing Time

  • Order Processing: Orders are processed within 0-1 business days after payment confirmation.

  • Dispatch: Once processed, orders are dispatched promptly.

Delivery Time

  • Standard Delivery: Typically, delivery takes 1-15 business days, depending on your location.

  • Remote Areas: Deliveries to remote or less accessible locations may take longer.

Shipping Charges

  • Free Shipping: We offer free standard shipping on all orders above ₹499.

  • Orders Below ₹499: A nominal shipping fee of ₹50 will be applied.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment’s progress.

Click Here To Track Your Shipment 🚚

Order Invoice 

Every order is shipped with an invoice from Zupods which you can download from below.

Click Here To Download Invoice 🧾

Cancellation Policy

If you wish to cancel the order, please call our customer care number +91-9997546464.

Please note, if the order is processed, cancellation won’t be possible and in this case the order must be refused at the doorstep.

GST

Please note that Zupods does not extend the GST policy for B2C customers on the Zupods website, and only B2B customers (corporate orders) are eligible to avail of GST invoices. Therefore, if you are a B2C customer, please be advised that you will not be able to claim GST invoices for your purchases. We request you to kindly take this into account while making your purchase decision. Zupods will not be responsible for any misinterpretation or misrepresentation of this policy by the customer.

Delayed delivery of the product

If you do not receive your order within the designated time period, you can choose to cancel the order. Within the next 14 days, the full amount will be refunded. (Zupods is not responsible for delays in refund processing caused by banks, calamities or national holidays). If the order gets cancelled before shipping, the amount will be refunded in 7 to 10 business days.